Episode 8: Management in Healthcare

What is management?

There seems to be a big numbers focus in healthcare when as soon as your eyes fixate on the needs of the business, it’s easy to start having conversations that revolve around the actual metrics…

The metrics are a gauge… they aren’t the lever.

Management is all about how to produce favourable actions that act as levers that shift the metrics.

How does that look?

Listen to the podcast!

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Episode 7: Setting Expectations